dblLegal Notice
We operate dbl as an online gaming and sportsbook platform available only where local law permits. Our services—live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports betting (Mobile Legends, Free Fire, PUBG Mobile)—are subject to jurisdiction-specific restrictions.
We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are solely responsible for verifying that their access and use of dbl comply with the laws of their own jurisdiction. We enforce strict compliance checks during account registration and verification to confirm user eligibility.
This legal notice outlines our service availability, user responsibilities, and the terms under which we operate. It complements our full account terms and privacy policy, both available on the dbl website.
Service Availability and Jurisdiction Restrictions
dbl services are available only in jurisdictions where online gaming is lawfully permitted. We do not knowingly accept accounts from users in regions where our services are prohibited. During account creation, we verify your location and eligibility through Know Your Customer (KYC) checks. If we determine that you are accessing dbl from a prohibited jurisdiction, we will suspend or close your account.
Our payment methods—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and regional banks (mobile banking, local payment, online payment, e-wallet)—are available in supported regions. If your payment provider is unavailable in your location, you may not be able to deposit or withdraw funds through dbl.
User Responsibility for Legal Compliance
Users are entirely responsible for ensuring that their use of dbl complies with applicable law in their jurisdiction. We provide dbl services to users in supported regions including Jakarta, Surabaya, Bandung, Medan, and Semarang. However, local regulations may change, and we cannot guarantee that our service will remain available in any specific location.
If you are uncertain whether dbl is lawful in your jurisdiction, we recommend consulting local legal counsel before creating an account. By accessing dbl, you confirm that you have verified the legality of online gaming in your location and that you accept full responsibility for your compliance with local law.
Account Eligibility and Verification
To create a dbl account, you must meet the following conditions: you must be of legal age in your jurisdiction (typically 18 or older), you must not be a resident of a jurisdiction where our services are prohibited, and you must provide accurate personal information during registration and KYC verification.
We conduct identity verification using government-issued identification and cross-check your information against fraud databases and sanctions lists. If verification fails or if we detect fraudulent information, we will deny account access or close your account. We reserve the right to request additional documentation at any time to confirm your eligibility.
Our dbl Commitments and Limitations
Fair Play and Game Integrity
We operate our live-dealer games fairly under professional studio conditions. Our dealers follow fixed rules transparent to all players. Game outcomes are determined by standard randomization and are not manipulated. We maintain multi-camera feeds and real-time settlement to ensure transparency.
We reserve the right to investigate suspicious activity and close accounts engaged in fraud, collusion, or terms violations. If we identify coordinated play across multiple accounts, rapid account creation and withdrawal cycles, or unusual betting patterns, we may suspend your account and forfeit your balance.
Data Protection and Privacy
We protect your personal information through encryption and secure storage. Our privacy policy (available on the dbl website) details how we collect, use, and protect your data. We comply with standard data-protection practices and respond to user requests for data access or deletion according to applicable law.
We do not sell your information to third parties. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks) handle your payment details separately according to their own privacy policies. We may disclose information if required by law—for example, to comply with anti-money-laundering regulations or court orders.
Limitation of Liability
dbl provides our services on an as-is basis. We are not liable for indirect, incidental, or consequential damages arising from your use of our platform, including loss of winnings, technical outages, payment processor delays, or service interruptions. Our total liability is limited to the amount you have deposited into your account.
We do not guarantee uninterrupted service. Our platform may experience downtime for maintenance, updates, or unforeseen technical issues. During major holidays such as Idul Fitri, Idul Adha, Imlek, and Nyepi, payment processors may experience delays affecting deposits and withdrawals.
Changes to Terms and Service Availability
We reserve the right to update our legal terms, account terms, and privacy policy at any time. Material changes will be notified to you by email. Your continued use of dbl after such changes constitutes acceptance of the updated terms.
We may suspend or discontinue dbl services in any jurisdiction if local regulations change or if we determine that continued operation is not feasible. If we cease operations, we will notify affected users and process outstanding withdrawals according to our account terms.
Contact for Legal Inquiries
If you have questions about our legal status, service availability in your jurisdiction, or compliance with local law, contact our support team via in-app chat or email. We provide support in Indonesian and English. Our team can clarify our service scope and help you understand whether dbl is available in your location.
This legal notice is binding when you create a dbl account. By accessing our platform, you acknowledge that you have read and understood these terms and that you accept full responsibility for verifying compliance with your jurisdiction's laws.